Our clinicians at Bayada Home Health have the honor of serving our clients alongside Aware Senior Care as our preferred Home Care partner at both Waltonwood Lake Boone and Stoneridge. Through these partnerships, I have come to be reacquainted with Gina Murray. Gina and I worked together years ago at Hospice of Wake County (now Transitions Life Care). Gina & her husband Tim, own Aware Senior Care.
Well, I have now had an experience that has me wanting to shout their praises even more.
Last night at 10 PM, I received a message from a friend and neighbor of mine. Her father has been on hospice and she reached out as they were entering a new phase of care needs. My friend was asking me for my recommendation on an in-home caregiver agency for her father. Her father lives at an Independent Living Facility (ILF). He and his wife were recently told that he had days to weeks to live. They discussed it as family and decided that they wanted to meet her father's wishes of living out his last days at home and not in a hospital or hospice home if possible.
My friend was looking for a recommendation on in-home caregivers who could support this wish.
At 6 AM this morning, upon seeing my friend's message, I wrote back and told her about Aware Senior Care. She was so thankful to have a trusted recommendation as she knows I've been in the Home Health & Hospice field for over 15 years. Aware Senior Care was the first agency who came to mind.
I ran into my friend while we were walking our dogs this morning around 8:30 AM. She thanked me for my recommendation and shared that she'd be reaching out to Gina & Tim right away.
I am writing to share that my friend messaged me just before Noon today. She wrote, "I cannot thank you enough! Gina just met me at the community to complete an assessment. She is amazing! This has been such a gift. Thank you so much Beth!"
Wowzers!!! Talk about responsiveness! Within three hours of a phone call, on a Saturday morning......Gina was by the bedside of my friend's father. Talk about a partner who reflects the same values as we all do at Bayada Home Health: Compassion, Excellence and Reliability.
I am sharing this with all of our office and field staff on both our Sr. Living side and our Visits side. I wanted to share how good I feel after making this recommendation. Should you have a client (or family/friend) ask for a recommendation of a Home Care agency, Aware Senior Care is one that you can proudly stand behind!
Thank you Gina & Tim for being so helpful and responsive to my friend. Bayada Home Health is so proud to be your Home Health partner!!